Refund Policy
If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.
Item Type | Drop Off TAT | Pickup TAT | Hand over to Umar Traders WH | QC TAT |
---|---|---|---|---|
Non Bulky | 48 hours from return request initiated | N/A | 3 working days | 2 - 3 working days |
Bulky | N/A | 5 working days from return request initiated | 5 working days once the item is picked | 2 - 3 working days |